You will do three kinds of tasks in any process based on how much of your attention it demands. You do not need any fancy AI techniques to start adding value at your organization. You can save time and improve accuracy by simply arranging these tasks properly.
High attention tasks: They need your undivided focus. They often need domain knowledge and judgment.
Low-to-medium attention tasks: They are supporting steps that can easily be automated with minimal effort.
No-attention tasks: When you are distracted, waiting for the computer to do its thing.
The key is to rearrange the High attention tasks towards the beginning and end of the process. Automate the Low-to-medium attention tasks. And finally delight the user by making it a breeze to do the High-attention tasks.
Let us dive into the details:
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